ارتباط با افراد دشوار-کانال اختلالات روانی

ارتباط با افراد دشوار-کانال اختلالات روانی  کتاب ارتباط با افراد دشوار-کانال اختلالات روانی به زبان انگلیسی است  کتاب روانشناسی بسیار ارزشمند که از  مهم ترین کتابهای بالینی در رشته روانشناسی است برای دانشج.یان و علاقمندان Dealing with Difficult People 24 Lessons for Bringing Out the Best in Everyone   Contents Dealing with difficult people viii Recognize the 10 most unwanted behaviors 1 Choose your approach 3 Understand the four intents 5 Understand the first intent: get it done 7 Understand the second intent: get it right 9 Understand the third intent:  get along 11 Understand the fourth intent:  get appreciated 13 Recognize the results of threatened intents 15 Reduce differences 17 Listen to understand 19 Reach a deeper understanding 21 Speak to be understood 23 Project and expect the best 25 Bring out the best in the Tank 27 Bring out the best in the Sniper 29 Bring out the best in the Know-It-All 31   Bri ...